I had an excellent experience with Hector Hernandez in the car rental department. Hector was professional, courteous, and genuinely committed to helping me. He went above and beyond to find the vehicle I needed, even when it seemed like options were limited. His positive attitude, attention to detail, and dedication to customer service made the entire rental process smooth and stress-free. I truly appreciate his effort and would highly recommend working with Hector for anyone needing a rental vehicle. Thank you, Hector, for your outstanding service!

We received a letter from Toyota that our sienna was being recalled for faulty middle row seats back in December 2025. February 2026 we left our sienna at this dealership and they set us up with a rental van from enterprise since they don’t have any sienna loaners. In March they stopped paying the bill and Enterprise kept calling me about it so I kept calling the dealership. I tried calling/ texting multiple times trying to get updates , nobody would call me back. Even enterprise said they tried calling and once again nobody contacted them back. Anyways due to the recall fix almost 5 months later I got a random text that said the sienna was ready for pick up. When I went to pick it up, it was filthy and looked like it hadn’t moved in 5 months. You would think they would have taken better care of a vehicle that had been sitting on their lot for almost half a year.

Hector Hernandez is very courteous, friendly and helpful. I’m extremely glad that he is the person that I work with every time I go to Toyota of Anaheim. They need to hire more people like him.

Iqbal Shamal was incredibly helpful and determined to get me my dream car. Cristian Tufino also made sure to get me a great deal. All in all, I would highly recommend this dealership.

Great clean dealer with very helpful staff. Was in and out in about an hour with the car I wanted to buy.

Poor communication between staff--no one knew what was going on! Poor communication with me--no one would respond to my texts! No one checked in with me even though they knew something was wrong--they just kept passing the buck!

Toyota really takes care of and honors their customers. Service Rep Lee Bach was terrific!

My experience at Anaheim Toyota was nice. Lee my service writer was knowledgeable and detailed.

The lady who helped me was very attentive, very helpful, solving all the doubts I had, she made me feel confident and very sure of what I was dealing with, a well-deserved 10 for Adriana Aguilar, I hope I didn't get the name wrong.

Youbert is the best! The reason I keep bringing my cat back. Give that man a raise!

Everyone is very welcoming , I loved my experience, got my quote through email so when I went in it was straight to the point , was quicker than I expected, everyone was really nice and easy to talk to.

Very professional! I'm happy with the service at Toyota of Anaheim ,Bach Le and the whole team did a great job👍

Don’t trust them. Typical once they sell the car you’re no longer a customer attitude. I bought a used car that apparently needed to have the refurbishment completed. They half assed it. And I accidentally left my wife’s handicap placard in the car, they took it. I went back repeatedly to pick up a part that apparently I’m supposed to put on the car since it didn’t come in when I brought the car in for the service. Every promise had no follow through. That’s fine I will go somewhere else for the scheduled service. Also not that they care. But if they would have earned my repeat business. In the next 3 years they would have seen a trade in for the car I got. A new Tacoma for my wife and another for our business. And an additional 3 used vehicles for our 3 kids. Toyota of Anaheim is nothing more than a low end used car dealership. I will never set foot in there again.

Great service, everyone is so welcoming and kind. Highly recommend together your services done here.

Youber Moreh is great. He explains everything that needs to be done from beginning to the end.